Shipping Policy

Shipping Policy

At AVholics, we understand the importance of receiving your purchases in perfect condition and on time. We strive to ensure that your product reaches you safely and promptly. That’s why we’ve partnered with the best courier services to provide quick and reliable delivery.

Our shipping charges vary depending on the product and delivery location. All charges are clearly mentioned on each product page. The availability of Cash on Delivery (COD) may vary based on your PIN code.

While we make every effort to deliver your package as soon as possible, please note that public holidays between your order date and the delivery date may cause delays.

What Can You Expect Next?

1. CONFIRMATION
   • Once you place an order, the order details will be sent to your email address for confirmation.
2. TRACKING
   • You will receive a tracking number, allowing you to track your delivery status.
3. AWAIT YOUR DELIVERY
   • Your parcel will typically arrive within 2-5 working days.
4. DELIVERED
   • Your parcel will be delivered to your address, and you will receive a notification once the delivery is complete.

Our Courier Partners

We work with trusted courier services to ensure timely and safe delivery of your package. Depending on the location, your order will be dispatched with the best available courier service. Below are the contact details for our courier partners if you need assistance with tracking or delivery issues:

Points to Know

• Delivery Locations: We deliver across PAN India. Orders within the Delhi-NCR region typically reach you within 2 days, while deliveries to other locations take 2 to 5 working days.
• Delivery Charges: Shipping charges vary depending on the product and delivery location. These charges are mentioned on each product page.
• Address Change: Once your order is dispatched, we will not be able to change the delivery address. Please ensure all details are correct at the time of purchase.
• Order Cancellation: If your order is cancelled before dispatch, we will refund the complete amount if paid online. You can cancel your order within two hours of placing it. Once the product is packed and shipped, cancellations will not be possible.
• Order Tracking: You can track your order using the tracking link sent to your email ID after dispatch.
• Damaged or Opened Packages: If the package appears opened or damaged at the time of delivery, do not accept the package. Please contact us immediately.
• Failed Delivery Attempts: If you are unavailable at your address, our courier partner will make 2-3 attempts to deliver the package. You can contact our customer support team to schedule a specific delivery time or date.

At AVholics, we are dedicated to providing you with the best shopping experience. If you have any further questions about shipping or delivery, don’t hesitate to contact our customer support team!