Terms & Conditions

Terms & Conditions – AVHolics.com

Thank you for visiting AVHolics.com. By accessing, browsing, or using any part of this website or our services, you agree to be bound by the terms and conditions listed below. These terms govern your use of the site and any transactions made through it. Please read them carefully before proceeding.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. Warranty

Warranty is non-transferable and applies only to the original purchaser who bought the product directly from www.avholics.com.

AVHolics is not liable for product malfunction or damage resulting from:

Use of substandard power sources

Electrical surges

Poor grounding

Self-attempted software/firmware modifications

The warranty covers only the functional aspects of the product. Aesthetic components like outer shells, accessories, cables, and connectors are not covered.

All products sold come with a manufacturer's warranty, the duration and coverage of which may vary.

3. Return Policy

If a product is defective or dead on arrival, a refund or exchange can be requested.

Returns must be submitted within 7 days of delivery, and items must be returned in original packaging, with all manuals and accessories.

A valid sales invoice must accompany the return request.

AVHolics reserves the right to deduct handling fees in case of product damage or misuse.

Note: Email us at aavholics@gmail.com with your order reference number, reason for return, and photos of the product (if applicable).

4. Order Cancellation

To cancel an order:

Email us at aavholics@gmail.com within 2 hours of placing the order.

Cancellations will only be accepted if the order hasn’t been shipped.

We reserve the right to cancel or modify any order for any reason, including errors in pricing or availability. In such cases, a full refund or partial adjustment will be processed, and the customer will be notified.

5. User Requirements

Users must be at least 18 years old to place orders. If under 18, purchases must be made with parental or guardian supervision.

6. Information Technology Act Compliance

This document is an electronic record under the Information Technology Act, 2000. It does not require physical or digital signatures.

7. Supplier Identification

This website is operated by AVHolics, with our registered operating address at:

Mangolpuri B Block, Gali No. 8, House No. 502, New Delhi – 110083, India

8. Delivery Delays & Non-Delivery

AVHolics is not liable for delays or delivery failures due to customer errors, including:

Incorrect/incomplete address

Unavailable recipient

In such cases, redelivery charges will apply and be collected from the user.

9. Inaccurate Pricing or Availability

AVHolics reserves the right to refuse or cancel orders placed for products listed at incorrect prices or with wrong information. If your order is canceled after payment, a full refund will be issued.

10. Product Information Disclaimer

We make every effort to ensure product details are accurate. However, AVHolics is not responsible for discrepancies between product descriptions and the actual item received.

11. Third-Party Fraud

AVHolics is not responsible for any credit card fraud. The cardholder must use their own card and is solely responsible for any unauthorized transactions.

12. Order Fulfillment

If your location is serviced by private courier companies (e.g., Shiprocket, DTDC, Blue Dart), AVHolics assumes full responsibility for the delivery of your order.

13. Notices

All legal notices must be sent to the contact details provided on our website. We may send notices to you via the email or postal address provided at the time of order.

14. Contact Information

If you have questions about these terms, please contact us:
📧 Email: aavholics@gmail.com
📞 Phone: +91 83681 05295
🏠 Address: Mangolpuri B Block, Gali No. 8, House No. 502, New Delhi – 110083